I will now highlight procedures that should be taken to
ensure that parcels are properly packaged so as to avoid
any damage during parcel delivery. These
guidelines will also help ensure that safety of anyone
handling your packages during parcel delivery, for
example, delivery drivers and depot staffs against any
injuries. Ensuring that your parcel is correctly
packaged will also protect other customers’ parcel from
damage during parcel delivery as you may be liable for
damage if your parcel’s insufficient packaging is the
cause of damage.
Packaging your Parcel
Internal packaging is as important as external packaging
during parcel delivery. To prevent damage during parcel
delivery, please ensure there is enough cushioning
inside the parcel so as to make sure that the items do
not move around and also preventing any accidents during
There are many materials that are available to ensure
that your parcel is adequately packed. Below is a list
of such materials and their description, to help you
better choose the packaging material you require for
Bubble wrap: a type of polythene wrapping containing
many small air pockets that is used as protective
covering during parcel delivery.
Poly chips: These have many names such as packing
peanuts, void fill, etc and are the small polystyrene
chips that fill the empty space between your item and
the box. This is a very cost effective method to
protect your item during parcel delivery.
Corrugated cardboard: These are available in different
sizes. Depending on how fragile your item is, you can
choose between single, double or triple layer to better
guard the items during parcel delivery.
Polyethylene foam sheeting is available in varying
thickness and is used for padding and wrapping articles
to prevent any damage during parcel delivery.
It is advisable that an item is
wrapped around several times so that the outer edge of
the item cannot be felt. If two items are combined
together into one, both items must be wrapped
individually, so as to prevent dents and scratches
during parcel delivery. Also note that
if you are sending heavy
items, you must ensure they do not move within the box
itself otherwise it will cause the outer packaging to
split, so packing it tightly into a strong card board
box is the way forward.
Items with parts that stick
with parts that stick out are being sent, try removing
them if possible and package separately. If these cannot
be removed, ensure that these are wrapped enough times
to ensure they are secure during parcel delivery, for
example, sending off a bicycle will have parts that can
be removed, such as handle bars, wheels, pedals etc.
I want to send car parts.
general, car parts are heavy. Therefore, very secure
packaging is necessary to ensure no damage to any parts
of the actual car part is done during parcel delivery.
For the safety of everyone, including yourself, carrying
the parcel during parcel delivery, you must make
sure that any liquids such as oil, brake fluid,
antifreeze and fuel are removed from the parts as these
can be very hazardous to anyone involved in the parcel
information with regards to prohibited items, please ask
your courier or visit the FAQ page of the parcel
delivery company you intend to use.
To ensure your parts
arrives in one piece, wrap the part(s) using packaging
paper or Polyethylene wrapping, then, box it up using a
double layer walled card board box. There are more
details about cardboard boxes at the bottom of the
Items that contain glass
Make sure you check with the parcel delivery company’s
term and conditions about whether they ship items
containing glass and other fragile items. Although,
some parcel delivery companies will not allow you to
ship items with glass, other parcel delivery companies
will be able to send the items but you will not be
covered for damages. Also ensure that all packages with
glass items have fragile written on them so as to ensure
that safety of anyone handling the package during parcel
Guidelines for cardboard
Below is a list of types of
cardboard boxes that can be used for parcels. It is
very important to choose the right one for your parcels
for parcel delivery.
Grade of Carton
Up to 5kg
212B or 212C
313C or 623B
It is also possible to double box your items.
Who’s responsible for my
shipment and parcel?
As the sender of the
parcel, you are person responsible for the parcels
during parcel delivery. It is therefore your
responsibility to ensure that the parcels are
sufficiently packed and adhere to the terms and
conditions of the parcel delivery company you wish to
Sealing your packages
Ensure that you purchase
the right adhesive for your package to ensure that no
damage or lost occurs during parcel delivery. If
needed, seal the package several times. Make sure that
tape is applied along any flaps or cuts that may open
during parcel delivery.
For Larger, heavier
parcels, please use plastic strapping which aims to
strap the parcel lengthwise and width wise to create a
cross. This make sure that the parcel is safe and easy
to handle during parcel delivery.